Functional terms and conditions for your e-shop

We will create tailor-made terms and conditions, complaints procedure, sample withdrawal form and other documents for your e-shop. You will receive professionally drafted documents that will help you manage the world of e-commerce in accordance with the law. 


Price: from 16 000 CZK + VAT 

I want terms and conditions

Terms and conditions for small e-shops and large e-commerce solutions

  • Expertise

    We are experts in e-commerce. Our terms and conditions are designed with the specifics of your e-shop and current legislation in mind. Whether you sell electronics or flowers.

  • Ready for changes in the law

    We know that consumer law is changing rapidly. We adapt our terms and conditions to your e-shop and incorporate planned changes, just as we have managed the amendment to the Consumer Protection Act in 2023.

    Checklist for your terms and conditions
  • Document package

    From the terms and conditions to the complaints procedure and the withdrawal form. We will deliver all documents to you in a clear, understandable and usable format.

“The cooperation was businesslike, informal and friendly. I appreciated that both attorneys I interacted with had a knowledge overlap in e-commerce, and so did not address the assignment strictly according to sections in the law.“

Jan Pavelka, Markting Specialist @ Meopta


More companies that are satisfied with us
  • vesmirnekure
  • ekondomy
How does cooperation with us on terms and conditions work?
  • Familiarity
  • Getting ready
  • Delivery
  • Support

We will send you a questionnaire where you will give us details about the functioning of your e-shop. Together we will go through everything from complaints to technical support. Need help with the questionnaire? Let's call and go through it together. 

Based on the information obtained, we will prepare customized terms and conditions that will meet the specific needs of your e-shop. We will also take care of cookies and data protection. 

You will receive a complete package of documents, including terms and conditions, complaints procedure and other necessary materials. We will ensure that the documents are not only compliant with the law, but also with your business.

In addition to the documents, we will also provide you with instructions on how to work with them and how to keep them up to date in accordance with the legislation. 

Need terms and conditions? Contact us.

Who will take care of you
Roman Tomek
PartnerCivil law
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